Yes, we provide support 7 days a week for all our hired equipment.
Do you operate the equipment as well?
Yes, please contact our office to discuss further.
Can I have the equipment delivered?
Yes, the Bowen Hire team offers delivery and pick-up services on all our equipment at an additional charge.
What is the minimum hire period?
For most equipment, our minimum hire period is four hours. Anything more than four hours is then considered a full day hire (24 hours).
Are you open on the weekend?
Yes, we’re open Saturdays 7.30 am to 12 pm.
Are you open on public holidays?
We are closed public holidays; however, we still offer support for hire equipment on these days.
What are the payment options and when do I need to pay?
We require full payment, including any fee and other charges at the start of the hire, except where you have an approved 30-day credit account with Bowen Hire. We accept cash, as well as payment via credit card (Visa, Mastercard) in-store and over the phone. We can also work with you to arrange bank deposits or transfers.
Do I need to pay a deposit when making a booking?
Normally a deposit is not required when making a booking online or over the phone.
Do I need to clean the equipment on return?
No, each machine after returned is serviced to ensure it is ready for hire for our next customer.
Do I need to refuel the equipment?
Ideally, yes. However, if you’re unable to refuel the machine before returning it to us, we can do this, but it will be charged at a higher cost per litre than the local service stations.
